ELECTRONIC TENDERING APPLICATION

If you experience problems in using the Electronic Tendering application, you can get in contact on the following telephone numbers and email addresses:

• Telephone 012, for calls made from the Autonomous Basque Community. This telephone number is for Zuzenean, the Basque Government's Citizen Support Service.

• Telephone 945 01 80 00, for calls made from the rest of the State.  This telephone number is for Zuzenean, the Basque Government's Citizen Support Service.

• Email: laguntzakpe@ej-gv.es

ELECTRONIC CERTIFICATION

In the event of any problems related to Electronic Certification and its associated components (reader and signature recognition program) you should contact IZENPE, S.A. which provides certification services for the Basque Public Administration at the following telephone numbers/web addresses:

• Telephone 902 542 542 for the IZENPE User Support Centre.

• Web address www.izenpe.com to access information about IZENPE.